Emma Fletcher is the Innovation Director at Octopus Energy Homes. Her career has centred on leading high impact, high innovation projects in real estate, with a particular focus on housing, energy performance and green energy production. Her practical experience includes starting her career in rural surveying and estate management moving into award-winning housing and regeneration developments.

Emma is a passionate advocate for change, community resilience and sustainability solutions for all. She established and led the UK’s first fossil fuel-free district heating scheme in her village, Swaffham Prior. Her work regularly features in trade, national and international press & media.

Featured on the Future of Utilities Podcast

Emma spoke to the Future of Utilities Podcast in June 2026 about driving the home energy transition, explaining why nobody adopts low-carbon technology for the planet alone, and how cost rather than carbon drives real adoption.

Listen to the full episode: Driving the home energy transition

Featured in Future of Utilities Insights

Emma was featured in the Future of Utilities article Is Britain’s utilities infrastructure fit for purpose?, published in August 2026.

Emma was featured in the Future of Utilities article How can the utilities sector solve its trust problem?, published in August 2026.

Emma was featured in the Future of Utilities article AI in utilities is stuck between pilot and production, Future of Utilities hears, published in July 2026.

Featured on Future of Utilities Broadcasts

Emma was a panellist on the Future of Utilities webinar Towards pre-emptive CX: the next phase of utilities customer engagement, broadcast in June 2026.