Future of Utilities Summit | Utilities conference logo

19-20 June 2024 | QEII Centre | London

The UK’s premier utilities conference

The event for everyone serious about transforming the utilities landscape.

Future of Utilities Summit is the conference uniting senior executives from across the energy and water sector.

This is where the ordinary is challenged, collaboration is championed, and innovation comes to life.




C-level, Director, Head & above

2024 Conference Speakers

For the latest speaker announcements, follow us on LinkedIn.

Chris Norbury

Chief Executive Officer, E.ON UK

Phil Jones | Speaker

Phil Jones

Chief Executive Officer, Northern Powergrid

Future of Utilities: Susan Davy, Pennon Group Speaker Headshot

Susan Davy

Chief Executive Officer, Pennon Group

Zoisa North-Bond | Speaker

Zoisa North-Bond

Chief Executive Officer, Octopus Energy Generation

James Heath | Speaker

James Heath

Chief Executive Officer, National Infrastructure Commission

Cathryn Ross | Speaker

Cathryn Ross

Strategy & Regulation Director, Thames Water

Colin Green | Speaker

Colin Green

Director of Commercial and Regulatory Frameworks, RAPID Alliance, Ofwat

Alan Change | Speaker

Alan Chang

Chief Executive Officer, Fuse Energy

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“If we are to be leaders in innovation, we must be unafraid of collaboration, sharing knowledge and being challenged. This conference prompts and provokes these opportunities.”


“With strong audience engagement and networking, the conversations started here could be the beginning of the next major innovation.”

Heidi Mottram
Chief Executive Officer, Northumbrian Water

Tackle the most critical issues facing the industry today

Take a look at the hot topics at this year’s utilities conference.

The path to Net Zero

From unlocking grid capacity to boosting renewable generation, discover how E.ON, Northern Powergrid and Octopus Renewables are propelling the transition to Net Zero.

The evolving role of utilities

Gain insights from Scottish PowerWessex Water and Cadent Gas on the potential new roles for utilities players, and how energy and water can unite to balance security, cost and sustainability.


Hear how UtilitiaNational Grid and more are leveraging data, flexibility and technological innovation to unlock the full potential of the utilities ecosystem.


Find out how EDF Energy and Severn Trent are unlocking innovation within their own organisations. Delve into cutting edge technologies and discover the key ingredients of successful innovation.

Prioritising the customer

Learn how CX experts at SSENorthumbrian Water and Utilita are optimising the customer journey, increasing customer engagement, and leveraging data to elevate customer support.

People and skills

Find answers on how to build the workforce needed to design and deliver the future of utilities. Join the debate as we hear from OVO and POWERful Women.

PR24 and AMP

Don’t miss Ofwat’s keynote ‘An update on PR24’, as well as Thames Water and the Pennon Group exploring where they predict the water industry will be in 5 years.

Drought and flooding

Learn about the innovative approaches Anglian Water and Ofwat are taking across strategies for water resource management, building resilient networks and engaging customers in water conservation.

Why attend?

What to expect from the UK’s premier utilities conference

Customised tracks for energy and water

Opportunity to meet every major UK energy and water company


Over 10 hours of dedicated networking time

Networking app and 1-2-1 meetings

C-suite speakers from E.ON, Northern Powergrid, Pennon Group and more…


Energising after-party!

“Future of Utilities Summit is one of the most thought provoking and relevant events with senior speakers from the industry.”


Basil Scarsella
Chief Executive Officer, UK Power Networks

Who Attends

Future of Utilities Summit attracts senior executives from across the entire energy and water spectrum

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Tickets include: 2 day conference pass, lunch & refreshments, access to the AI-powered networking app, and drinks reception.

Book by 10 May for an Early Bird discount.


Energy & Water Companies*

save £350 Early Bird Until 10 May

£945.00 + VAT

Full Price £1,295.00 + VAT

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“Future of Utilities Summit is always a highlight of the calendar: interesting, insightful speakers and great debate. Highly recommend.”

Chief Executive Officer, E.ON UK

Agenda at a glance

Day 1


Delivering the future of utilities

With speakers from Ofgem, E.ON UK, and Northern Powergrid.


Defining the vision of the water sector

With speakers from Ofwat, Thames Water, and Pennon Group.


A smarter approach to CX

With speakers from Octopus Energy, Utilita, and Opus Energy.


The grid of tomorrow

With speakers from Electricity North West, SP Energy Networks, and SSEN.


Energy security

With speakers from National Grid, EnBW Generation UK, and Carbon Trust.


Combatting drought and flooding

With speakers from Anglian Water, Ofwat RAPID Alliance, and United Utilities.


Engaging the energy customer

With speakers from Smart DCC, Ripple Energy, and Energy UK.


Next steps for smart meters

With speakers from Anglian Water, and Good Energy.


Next-level generation

With speakers from Octopus Energy Generation, Fuse Energy, and Energy UK.


Navigating challenges to water infrastructure

With speakers from Pennon Group, Water Resources East, and Affinity Water.

Society and sustainability: the role of utilities

With speakers from National Grid ESO, UK Power Networks, Cadent Gas, and Wessex Water.

Day 2

Building the modern utilities sector: a people-driven journey

With speakers from OVO, EDF, and POWERful Women.


Digital transformation and beyond


The gas landscape

With speakers from SGN, National Gas Transmission, and Northern Gas Networks.


Innovation workshop


Navigating the pollution problem

With speakers from the Environment Agency, Northumbrian Water, and Anglian Water.


Supporting industrial decarbonisation

With speakers from UKRI and more.


Decarbonising heat

With speakers from National Infrastructure Commission, Heat Pump Federation and more.


Championing engagement with the water industry

With speakers from Thames Water, MOSL, and SES Water.

Looking ahead: technological upheavals in utilities

With speakers from Utilita, National Grid ESO, and Northumbrian Water

Conference Sponsorship Opportunities

Thought Leadership

Showcase your insight and expertise. Options include:

  • Keynote or panel slot
  • Hospitality
  • Roundtable
  • Pre-event article

Brand awareness

Build trust and visibility. Options include:

  • Exhibition space
  • Wifi
  • Badges
  • Drinks reception

Qualified lead generation

Acquire high-value prospects. Options include:

  • 1-2-1 meetings orchestrated by us
  • Pre-event webinar
  • Speaking slot
  • Post-show report

2024 Conference sponsors

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More amazing Future of Utilities Content

Re-imagining customer communications: delivering effective customer journeys in energy and water webinar ondemand

Re-imagining customer communications: delivering effective customer journeys in energy and water

Available on-demand

This webinar explores how customer communications can be re-imagined, harnessing the power of innovation to deliver interactions that are personalised and emphatic, building a partnership between providers and customers that can address the challenges and opportunities of this crucial moment.