Future of Utilities Summit | Utilities conference logo

19-20 June 2024 | QEII Centre | London

The UK’s premier utilities conference

 Be part of the conversation and take on the greatest challenges together

Future of Utilities Summit returns for 2024. It’s the most anticipated event for anyone serious about transforming the utilities landscape.

Uniting the energy and water sector, it’s where the ordinary is challenged, collaboration is championed, and innovation comes to life.

This is the must attend event for all senior energy & water executives.




C-level, Director, Head & above

What’s you’ll achieve

Foster UK-wide co-operation

With representatives from every major energy and water company, this event unites the UK’s utilities ecosystem. Exchange insights, learn from peers, and contribute to building a smart, resilient, and green future.

Engage in meaningful networking

Maximise networking opportunities with dedicated breaks, an energising after-party, and an AI-powered matchmaking app. At Future of Utilities Summit, expect to connect and reconnect with key business contacts.

Choose from four stages

Access more content than ever before. With sessions designed in collaboration with senior industry leaders, you’ll tackle the most crucial issues facing the sector today.

Stay informed on policies and regulations

Stay ahead of the curve with PR24 on the horizon and ever-evolving energy policies. C-suite speakers will take to the stage to share the latest developments shaping the industry.

Ignite new ideas

Participate in the dedicated innovation workshop to spark fresh ideas, learn from peers, and collaboratively develop meaningful solutions with fellow attendees.

Exchange best practices

From keynotes and panels to case studies and roundtables, Future of Utilities Summit offers frequent, engaging, and digestible takeaways to enhance your understanding of best practices in the industry.

2024 Conference Speakers

For the latest speaker announcements, follow us on LinkedIn.

Chris Norbury

Chief Executive Officer, E.ON UK

Cathryn Ross | Speaker

Cathryn Ross

Strategy & Regulation Director, Thames Water

Phil Jones | Speaker

Phil Jones

Chief Executive Officer, Northern Powergrid

Future of Utilities: Susan Davy, Pennon Group Speaker Headshot

Susan Davy

Chief Executive Officer, Pennon Group

Future of Utilities: Zoisa North-Bond, Octopus Energy Generation

Zoisa North-Bond

Chief Executive Officer, Octopus Energy Generation

James Heath | Speaker

James Heath

Chief Executive Officer, National Infrastructure Commission

Paul Hickey

Managing Director (RAPID), Ofwat

Alan Change | Speaker

Alan Chang

Chief Executive Officer, Fuse Energy

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“A thought provoking and relevant event with senior speakers from the industry and regulators”

Basil Scarsella
Chief Executive Officer, UK Power Networks

Tackle the most critical issues facing the industry today

The path to net zero

From unlocking grid capacity to amplify renewable generation, discover how E.ON, Northern Powergrid, and Octopus Renewables are propelling the transition to net zero.


Find out how the industry is leveraging data, flexibility and technological innovation to unlock the full potential of the grid and build a smarter utilities ecosystem.

PR24 and AMP

Where will the water industry be in 5 years? Uncover Ofwat’s plan to reshape the sector’s commitments towards infrastructure, customers and the environment.

Drought and flooding

How can the water sector adapt to climate emergencies? Delve into strategies for water resource management, building resilient networks and innovative approaches to engaging customers in water conservation.

The evolving role of utilities

Balancing security, cost and sustainable practices poses a key concern for the industry. How can the energy and water sector better collaborate to address this challenge?

Prioritising the customer

Delivering an elevated customer experience is more important than ever before. Explore strategies from CX experts at SSE, Northumbria Water and Utilita to optimise the customer journey, increase customer engagment, and leverage data to elevate customer support.

People and skills

How can utilities acquire and retain the workforce needed to deliver net zero objectives? Don’t miss our opening session on Day 2, where we’ll be tackling the skills challenge and exploring how companies can make utilities an exciting and inclusive place to work.


Overcome innovation barriers, reflect on the impact of regulatory innovation funds, and delve into cutting-edge technologies and their potential industry impact.

“Future of Utilities Summit is always a highlight of the calendar: interesting, insightful speakers and great debate. Highly recommend.”

Michael Lewis
Chief Executive Officer, E.ON UK

Agenda at a glance

Day 1


Delivering the future of utilities


Defining the vision of the water sector


A smarter approach to CX


The grid of tomorrow


Powering the future: UK energy security


Combatting drought and flooding


Engaging the energy customer


Next-steps for smart meters


Next-level generation


Navigating challenges to water infrastructure

Society and sustainability: the role of utilities

Day 2

Building the modern utilities sector: a people-driven journey


Digital transformation and beyond


The gas landscape


Innovation workshop


Navigating the pollution problem


Supporting industrial decarbonisation


Decarbonising heat


Championing engagement with the water industry

Looking ahead: technological upheavals in utilities

Who Attends

All the major industry players from across the energy and water spectrum attend our utilities conference

Conference Sponsorship Opportunities

Thought Leadership

Taking part in a fireside chat, fielding a pundit or participating in a panel discussion alongside industry leaders are just some of the thought-leadership opportunities for you to showcase your insight and expertise.

Brand awareness

You want to ensure your brand is front of mind with senior players in the utilities world. Using multiple channels across Future of Utilities, we have the megaphone to tell your story and increase visibility of your brand.

Lead generation

We get industry leaders, you form lasting connections with those who have genuine buying power. From 1-2-1 meetings via a VIP concierge, to bespoke roundtables, the opportunities are endless.

2023’s Conference sponsors

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Buy your tickets

Tickets include: 2 day conference pass, lunch & refreshments and drinks reception.

Group Discount – 15%

When you buy 3 or more tickets


Energy & Water Companies*

save £600 Early Bird Until 23 February

£695.00 + VAT

Full Price £1,295.00 + VAT

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save £500 Early Bird Until 12 April

£1,295.00 + VAT

Full Price £1,795.00 + VAT

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“If we are to be leaders in innovation, we must be unafraid of collaboration, sharing knowledge and being challenged. This conference prompts and provokes these opportunities.



With strong audience engagement and networking, the conversations started here could be the beginning of the next major innovation.”




Heidi Mottram

CEO, Northumbrian Water