Future of Utilities Summit | Utilities conference logo

19-20 June 2024 | QEII Centre | London

The UK’s premier utilities conference

Utilities conference for senior energy & water executives

ATTENDEES

SPEAKERS

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C-LEVEL, DIRECTOR, HEAD OR ABOVE

“Future of Utilities Summit is always a highlight of the calendar: interesting, insightful speakers and great debate. Highly recommend.”

Michael Lewis
Chief Executive Officer, E.ON UK

2023 Conference Speakers

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“A thought provoking and relevant event with senior speakers from the industry and regulators”

Basil Scarsella
Chief Executive Officer, UK Power Networks

What to expect

FOU S Networking Opportunities

Plenty of networking

Dedicated networking breaks, exclusive hospitality opportunities, and an AI powered app to help you connect and reconnect with key business contacts.

FOU S Shaped by Senior Leaders

Shaped by senior leaders

With 12 hours of content sessions curated by our expert producer with senior utilities leaders – find out what’s troubling board-level executives first-hand.

FOU S Interactive Formats

Impactful, interactive formats

With keynotes, interivews, panels, case studies and fireside chats; key takeaways at Future of Utilities Summit will be frequent, engaging, and digestible.

Inspirational speakers

Inspirational speakers

Learn from the industry’s most senior innovators with C-Suite executives from Northern Powergrid, Scottish Power, and United Utilities taking prominent keynotes throughout a packed agenda of 100+ leaders.

Agenda Highlights

Resilience | Water conference topic icon

Building resilience

Balancing cost, security, and decarbonisation is a significant challenge for both the energy and water sector. Resilience is a strong theme this year and is embedded throughout the jam-packed agenda. Join us to tackle this challenge head on and develop the strategies for a resilient future of utilities.

Utilities conference topic - energy crisis

Rebuilding energy

Now is a once in a generation moment to transform the energy market. Join 20+ energy CXOs to take stock of momentous change and navigate sector recovery in the long and short term.

Utilities conference topic - net zero

A Net Zero Future

The race to Net Zero is on. From wind and solar, to green products and tariffs, to preparing the network for rising demand, hear the latest updates from leaders, including senior speakers from Northumbrian Water, Wales & West Utilities and So Energy and more, on the UK’s renewable journey.

Utilities conference topic - customer engagement

Putting the customer first

Rising bills and the cost-of-living crisis have made excellent customer support an industry priority. With speakers from United Utilities, Northumbrian Water, Utilita and more, whether it’s tackling affordability, driving value at every touchpoint, or engaging customers in efficiency, there’s something for every CX professional.

Utilities conference topic - heat

The future of heat

What does the future of green heat look like? From the rapidly evolving hydrogen market to amping up electrification, come together to develop the roadmap.

 

Utilities conference topic - network digitalisation

Network digitalisation

The network will play a crucial role in enabling a greener and smarter future for the industry. Hear how to embed smart innovation, flexibility and resilience, and adapt operations as we move to a further digitalised future.

“If we are to be leaders in innovation, we must be unafraid of collaboration, sharing knowledge and being challenged. This conference prompts and provokes these opportunities.

 

 

With strong audience engagement and networking, the conversations started here could be the beginning of the next major innovation.”

 

 

 

Heidi Mottram

CEO, Northumbrian Water

“The app is brilliant, it makes it very easy and enjoyable to connect with new contacts in a relaxed and inviting space.”

Head of Change Delivery, SSE

Who Attends

All the major industry players from across the energy and water spectrum attend our utilities conference

2023’s Utilities conference agenda at a glance

Day 1

Agenda at a Glance Day 1

Day 2

Agenda at a Glance Day 2

Conference Sponsorship Opportunities

Thought Leadership

Taking part in a fireside chat, fielding a pundit or participating in a panel discussion alongside industry leaders are just some of the thought-leadership opportunities for you to showcase your insight and expertise.

Brand awareness

You want to ensure your brand is front of mind with senior players in the utilities world. Using multiple channels across Future of Utilities, we have the megaphone to tell your story and increase visibility of your brand.

Lead generation

We get industry leaders, you form lasting connections with those who have genuine buying power. From 1-2-1 meetings via a VIP concierge, to bespoke roundtables, the opportunities are endless.

2023’s Conference sponsors

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Tickets include: 2 day conference pass, lunch & refreshments and drinks reception.

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2023’s Conference agenda in full

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Day 1

Day 2

Achieving a resilient future of utilities

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Keynote address

Forging a strong energy future: balancing cost, security, and decarbonisation 


Keith Anderson

Chief Executive Officer
Scottish Power

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Keynote address 

Making water work: a roadmap for customers, the network and the environment 


Shaunna Berendsen, Anglian Water
Shaunna Berendsen

Head of Innovation Engagement
Anglian Water

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Keynote Address

Converting Digital Exhaust into Digital Fuel: How AI and Machine Learning are Driving Innovation in Utilities and Energy Markets

In today’s digital age, businesses in the utilities and energy market are generating vast amounts of data that can be harnessed and transformed into actionable insights. This “digital exhaust” has the potential to become valuable “digital fuel” that can power data-driven decision-making and innovation. AI and machine learning are key enablers of this transformation, allowing utilities and energy companies to extract insights from massive data sets, optimise operations, and deliver new products and services. In this session we will discuss how utilities and energy markets can convert digital exhaust into digital fuel to drive growth, efficiency, and sustainability.


Fawad A. Qureshi
Fawad A. Qureshi

Field CTO
Snowflake

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Keynote address  

Transforming the grid to deliver the energy transition 


Ben Wilson, National Grid - Speaker Headshot
Ben Wilson

Chief Strategy & External Affairs Officer
National Grid

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Leaders’ Forum 

Building a better utilities sector: coming together towards a resilient future 

  • Delivering resilience under pressure: from the environment, to the cost of living and energy crisis 
  • The security of supply: what are energy and water suppliers doing to ensure the long-term supply of resources? 
  • Finance, investment and cost: how can utilities attract the money needed for a sustainable future? 
  • Realising the potential of new technologies across the network: overcoming challenges to implementation 
  • Catalysing behaviour change: engaging customers with energy and water 
  • What more is needed from regulator and government to build an efficient, resilient, and greener utilities sector? 

Shaunna Berendsen, Anglian Water
Shaunna Berendsen

Head of Innovation Engagement
Anglian Water

Ben Wilson, National Grid - Speaker Headshot
Ben Wilson

Chief Strategy & External Affairs Officer
National Grid

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Refreshments & networking break

Session 2 | Putting the customer first | Delivering network digitalisation | Transforming the energy market

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Blue Stage: Putting the customer first 1
Red Stage:  Delivering network digitalisation 2
Orange Stage: Transforming the energy market 3

Blue Stage: Putting the customer first

Keynote  

Meaningful, empathetic, and effective: protecting customers through hard-times 


Mike Gautherin, United Utilities
Mike Gauterin

Customer Service Director
United Utilities

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Presentation 

Harnessing simple and personalised billing 

  • Reducing cost to serve: enabling lower prices through streamlined billing operations  
  • The move to RPA: how can remaining obstacles be overcome?  
  • Exploring advanced personalisation: from making bills engaging to flexible billing frequency 
  • Reconciling good communication with the constraints of compliance: what are the solutions?  

Holly Coventry, American Express - Speaker Headshot
Holly Coventry

Vice President, International Open Banking Payments
American Express

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Fireside chat: 
The mixology of Customer Experience

Delivering an exceptional customer experience requires a delicate blend of Data, Technology and People, like making the a great cocktail the wrong amount added at the wrong time and not served in the right way can result in a poor taste and experience.


Anthony Devlin, WNS
Anthony Devlin

Corporate Senior Vice President, Utilities
WNS

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Panel discussion 

Putting the customer at the heart of business: embedding long-term support across CX strategies 

  • Identifying and meeting evolving needs: what trends are influencing the customer experience revolution in utilities? 
  • From great green products to innovative tariffs: how can businesses develop and scale-up new offerings for customers? 
  • Tackling the cost issue: what strategies are utilities exploring to bring down cost in the long term? 
  • Flexible billing support: what new models could be effective? 
  • Empowering customer operatives: what training and support might staff need to support customers in crisis?  
  • How can companies build loyalty and trust with customers in 2023 and beyond? 

Future of Utilities: Nicki Flanders, SSE - Speaker Headshot
Nikki Flanders

Managing Director, UK&I
SSE Energy Solutions

John Marshall, Zoa
John Marshall

Chief Executive Officer
Zoa

Daniel Taylor, SES Water
Daniel Taylor

Head of Customer Care
SES Water

Alex Williams
Alex Williams

Head of Customer Contact
UK Power Networks

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Red Stage:  Delivering network digitalisation

Keynote 

A smarter, greener digital energy system: delivering an optimised network   


Paul Glendinning, Northern Powergrid
Paul Glendinning

Director of Policy & Markets
Northern Powergrid

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Presentation 

Doing more with data: identifying opportunities in existing data sets 

  • Overcoming obstacles: what challenges are utilities facing in their network data management? 
  • The power of predicative: harnessing AI and ML to support greater network resilience  
  • Meeting sustainability goals with real-time data: what are the opportunities? 

Ruben Van den Bossche, Gorilla
Ruben Van den Bossche

Co-founder & Managing Director
Gorilla

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Fireside Chat 

Maintaining a modern grid: ensuring resilience through digitalisation 

  • Adapting the grid to meet critical challenges: unpacking the digitalisation toolkit 
  • Boosting network resilience, efficiency, and flexibility: where can data insights make the biggest difference?  
  • Towards predicative maintenance of the network: what tools are available? 
  • Preparing for natural disaster: utilising digitalisation for effective incident response  

Renny Vendewege, DTN
Renny Vandewege

Vice President - Global Commercial
DTN

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Panel discussion 

From investment to implementation: assessing the path ahead to full-systems digitalisation 

  • The digitalisation journey: what are the key takeaways from progress so far? 
  • Scaling-up at speed: how can whole-systems digitalisation be achieved at pace? 
  • An influx of insight: what technology will be needed for effective, high-volume data management? 
  • Managing supply and demand: how can new data insights be analysed to build an accurate picture of consumption? 
  • A safe and secure network: what cyber security measures must be taken to ensure that assets and data are protected?  
  • How can companies attract the investment needed to achieve a full-systems digitalisation? 
  • What government and regulatory support is needed to achieve a fully digitalised energy system?  

Shubhi Rajnish, Chief Information Officer, National Grid ESO
Shubhi Rajnish

Chief Information Officer
National Grid ESO

Future of Utilities: Andrew-Roper, SSEN
Andrew Roper

Distribution System Operations Director
SSEN

Iain Ewing

Head of Digital
SSEN Transmission

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Orange Stage: Transforming the energy market

Panel discussion
A once in a generation moment: redefining the energy market

• Taking stock of the market: what are the key lessons learned from the crisis?
• Assessing barriers to entry: ensuring market stability
• What new conditions could be conducive to competition, profitability and consumer protection?
• How might regulation need to adapt to enable the efficient operation of energy suppliers?
• Becoming a greener sector: how might business models be impacted by the move to renewables?
• Bringing back investor confidence in the sector: criteria, challenges, and considerations
• Reigniting innovation: what does the long-term future of the energy market look like?


Tracey Walker - National Grid
Tracey Walker

Head of UK Market Fundamentals
National Grid

Alexandra Meagher

Head of Risk and Regulation
Bulb

Elizabeth Allkins
Elizabeth Allkins

Head of Policy Analytics
OVO Energy

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Presentation 

Rebuilding the energy market: enabling a cultural change through technology 

  • How are the trends driving the energy supply market set to develop from here? 
  • Restoring effective competition in energy retail: what needs to change?   
  • Rethinking market design for the future: developing a new vision and plan for delivery  
  • A spotlight on suppliers: assessing lessons to be learned and their most pressing needs in future market design 

Paul Cullen, Dynatrace
Paul Cullen

Utilities Sector Lead
Dynatrace

Steve Bowerman, EDF
Steve Bowerman

Principle Software Engineer
EDF

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Fireside chat 

Lessons from the energy price cap: making the market work for customers and suppliers  

  • What are the critical lessons learned from the energy price cap? 
  • Restoring effective and profitable competition in the market: how might this work in practice?  
  • Developing alternative pricing strategies: adapting to more volatile markets  
  • Say goodbye to switching? How can suppliers develop and reward customer loyalty? 

Philippe Commaret, EDF Energy
Philippe Commaret

Managing Director, Customers
EDF

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Lunch

Session 3 Energising customer engagement | Embracing renewable generation | Managing CSOs, wastewater, and pollution

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Blue Stage: Energising customer engagement 1
Red Stage: Embracing renewable generation 2
Orange Stage: Managing CSOs, wastewater, and pollution 3

Blue Stage: Energising customer engagement

Keynote 

Engaging customers with Net-Zero: communicating an affordable and sustainable future 


Future of Utilities: Louise Walsh, Utilita - Speaker Headshot
Louise Walsh

Chief Customer Contact Officer
Utilita Energy

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Presentation

Guiding customer behaviour with hyper-personalised interactions

  • Why do utility companies fall short of creating hyper-personalised interactions to support customers’ needs?
  • Turning customer insight into tangible customer interactions: how can this be achieved?

Nick Emanuel

Solutions Architect
Quadient

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Case study 

Engaging customers for better consumer and business outcomes 


Sarah McMath, MOSL
Sarah McMath

Chief Executive Officer
MOSL

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Panel Discussion  

Building a better future with customers: identifying effective engagement strategies  

  • Customer engagement: where are utilities falling short? 
  • How can suppliers best communicate the benefits of conscious resource consumption? 
  • Improving digital platforms: what technology could improve consumer engagement with suppliers? 
  • From a nationwide campaign to local education: exploring different approaches to engagement 
  • Suppliers, government, the media: how can greater collaboration be facilitated to engage consumers on a large scale?  
  • Securing meaningful relationships with customers: how can suppliers build back trust in the utilities industry? 

Ian Cameron

Director of Customer Service
UK Power Networks

Future of Utilities: Jo Mayes
Jo Mayes

Director of Customer Services
Business Stream

Dr Irene Di Martino

CEO
Amp X

Jamie Brown, Energy Saving Trust
Jamie Browne

Senior Business Development
Energy Saving Trust

Helen Hickin

Chief Executive Officer, ICON
yoummday

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Red Stage: Embracing renewable generation

Keynote address 

Gravitricity – Long-life, Underground Energy Storage


Martin Wright, Gravitricity
Martin Wright

Chairman
Gravitricity

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Case study 

Blown-away: the power of onshore wind 


Paul Loran

Head of Innovation and Development
Octopus Energy Generation

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Panel Discussion 

Building a renewable energy system that works: challenges, planning and priorities 

  • Bringing renewable power into the system: assessing the journey so far and next-steps 
  • Accelerating investment in onshore wind: finding the right approach 
  • Planning and building renewable generation: defining and addressing pain points 
  • From generation to grid: how can the integration of renewables into the grid be accelerated? 
  • Preparing the grid for renewables: what infrastructure development is needed manage capacity? 
  • Decoupling the price of renewables: how might this work in practice? 

Zac Richardson, National Grid
Zac Richardson

Director of New Infrastructure
National Grid

Adam Berman, Energy UK
Adam Berman

Deputy Director
Energy UK

Future of Utilities: Joanna Campbell, National Infrastructure Commission - Speaker Headshot
Joanna Campbell

Assistant Director
National Infrastructure Commission

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Orange Stage: Managing CSOs, wastewater, and pollution

Keynote address 

Reflections on the Environment Bill: tackling the pollution problem 


Carolyn Cadman, South West Water
Carolyn Cadman

Director of Natural Resources
South West Water

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Case study 

Storm Overflow Reduction: Southern Water’s Pathfinder Programme


Future of Utilities: Nick Mills, Southern Water - Speaker Headshot
Nick Mills

Head of Storm Overflow Taskforce
Southern Water

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Panel discussion  

From water suppliers to the Environment Agency: collaborating on pollution solutions 

  • A problem wider than water: why is collaboration on pollution reduction essential? 
  • Building back public trust: what is the appropriate response from suppliers, government, and the EA around CSOs? 
  • Do government incident reduction requirements go far enough? 
  • Working with farmers and local authorities: how could further collaboration on pollution be facilitated? 
  • Technology-driven mitigation: how could open data be used to monitor CSOs? 
  • What is a realistic time frame for the long-term reduction of pollution incidents? 

Future of Utilities: Nick Mills, Southern Water - Speaker Headshot
Nick Mills

Head of Storm Overflow Taskforce
Southern Water

Robin Price

Director, Quality & Environment
Anglian Water

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Refreshments & networking break

Session four: Finance, sustainability & the future of utilities

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Interview
Matching renewable supply with demand: leveraging data-driven insights
  • Matching supply with demand: what hurdles must be overcome?
  • Harnessing the power of real-time data: how can the potential be maximised and how quickly?
  • How can data-driven insights help support whole system management of renewable energy?

Nicolas Robin, Intel
Nicolas Robin

Center of Excellence – Director Energy & Utilities
Intel

Alexandra Baleta, VMWare
Alexandra Baleta

Senior Director, EMEA Industry, Europe, Middle East, Africa
VMWare

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Keynote   

Making sustainability an attractive investment  


Maz Alkirwi

Finance Director
SSEN Transmission

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Fireside Chat
Powering sustainability: Smart data for a commercial edge

Niraj Seth
Niraj Seth

VP, UKI Head of Manufacturing, Logistics, Energy & Utilities
Cognizant

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Keynote 

Financing network resilience: a spotlight on infrastructure projects  


James Harrison, Cadent Gas
James Harrison

Director of London Network
Cadent Gas

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Session Five: A collaborative future of utilities

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Keynote   

A crucial time to come together: collaborating for success 


Monica Collings, So Energy
Monica Collings

Chief Executive Officer
So Energy

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Fireside chat 

Balancing energy and water: working together to manage resources  


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Keynote

Cathryn Ross - Thames Water
Cathryn Ross

Strategy & Regulation Director
Thames Water

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Presentation
Cost of Living Challenge: unpicking the impact on utility customers’ ability pay and the opportunity for change

Colette Land, Experian
Colette Land

Head of Consulting
Experian

Dave Kerry, Experian
Dave Kerry

Head of Insight
Experian’s UK Data Office

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Panel discussion   

From day-to-day operations to the big picture: forging greater collaboration 

  • Responding to current events: what factors are driving the need for greater collaboration in utilities? 
  • Coming together on Net Zero: assessing the barriers to collaboration and the benefits it could bring 
  • From behaviour change to supporting the most vulnerable: how could utilities better support their customers? 
  • Bringing third-party collaboration into the sector: what innovative avenues are utilities exploring? 
  • How must the industry, government, and regulator collaborate further on future challenges? 
  • Looking towards the future: how is the water/energy relationship set to evolve? 

Monica Collings, So Energy
Monica Collings

Chief Executive Officer
So Energy

Sarah Williams, Wales & West Utilities
Sarah Williams

Director of Regulation & Asset Strategy
Wales & West Utilities

Cathryn Ross - Thames Water
Cathryn Ross

Strategy & Regulation Director
Thames Water

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Refreshments & networking break

Session Six Government, regulator, industry: coming together on energy | From PR24 to Net Zero: building a resilient water industry

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Red Stage: Government, regulator, industry: coming together on energy 1
Orange Stage: From PR24 to Net Zero: building a resilient water industry 2

Red Stage: Government, regulator, industry: coming together on energy

Keynote 

Marzia Zafar, Ofgem
Marzia Zafar

Deputy Director, Strategy & Innovation
Ofgem

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Panel discussion 

Regulator, industry, government: working together to deliver an affordable and secure future 

  • Reflections on the energy crisis: how has the relationship between industry, regulator and government been shifted? 
  • Achieving long-term energy security: what role should each party play? 
  • Political risk in the energy market: what needs to be carefully considered? 
  • Protecting customers: how can suppliers and government better coordinate on government intervention? 
  • Moving forward: how can the sector ensure a high level of government intervention is not needed again?  

Charles Wood, Energy UK | Future of Utilities
Charles Wood

Deputy Director, Policy
Energy UK

Stephanie Anderson, SP Energy Networks
Stephanie Anderson

Head of Regulation & Policy
SP Energy Networks

Tom Luff

Senior Advisor - Electricity Markets & Policy
Energy Systems Catapult

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Orange Stage: From PR24 to Net Zero: building a resilient water industry

Keynote 

Planning for PR24: balancing cost, sustainability and customer needs 


Andrew Beaver, Northumbrian Water - Speaker Headshot
Andrew Beaver

Director of Strategy & Regulation
Northumbrian Water

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Case Study

United Utilities: PR24 and Customer Engagement


Shy Bayly, United Utilities
Shy Bayly

Head of Customer Insight
United Utilities

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Panel discussion 

From PR24 to 2030 and beyond: exploring the roadmap to becoming a resilient and sustainable water industry 

  • Priorities for PR24: what factors are shaping planning underway? 
  • The cost of climate, customers and the network: what funding challenges does the industry face? 
  • Network modernisation: what role should technology like AI play in supporting a resilient network? 
  • Traditional vs nature-based solutions: what infrastructure works best where? 
  • Coming together on resilience: how can effective collaboration between water companies and third parties be facilitated? 
  • Considering the consumer: ensuring excellent customer experience  
  • The bigger picture: can regulators and water suppliers keep up with the pace of climate change? 
  • Looking towards the future: what does the water company of 2030 look like? 

Future of Utilities: David Hinton
David Hinton

Chief Executive Officer
South East Water

Future of Utilities: Richard Price, Bristol Water - Speaker Headshot
Richard Price

Chief Operating Officer
Bristol Water

Andrew Beaver, Northumbrian Water - Speaker Headshot
Andrew Beaver

Director of Strategy & Regulation
Northumbrian Water

Dan-Green
Dan Green

Head of Innovation & Sustainability
Wessex Water

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Lunch

Session Seven:

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Red Stage: The future of green heat 1
Blue Stage: Workforce 2

Red Stage: The future of green heat

Keynote 

Unlocking the whole-systems challenge to decarbonising heat 


William Mezzullo, Centrica
William Mezzullo

Head of Hydrogen
Centrica

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Panel discussion 

Delivering secure, green and affordable heat: accelerating the pace of transition 

  • From the Heat and Buildings strategy to the emerging hydrogen market: what are the key takeaways from the green heat journey so far? 
  • In what ways have energy security concerns impacted the pace of transition towards green heat 
  • Bringing down the costs: how are suppliers working towards making heat pumps more affordable? 
  • From supplier to developer: how are utilities collaborating with property planners on green heat? 
  • How can businesses better engage customers on alternative sources of heat? 
  • Domestic or industrial: what role will hydrogen play in the clean heat future? 

Future of Utilities - Chris Carberry
Chris Carberry

Smart Solutions Director
Scottish Power

Marcus Hunt

Director Commercial Services and Investments
SGN

Chioma Ukah, SSE
Chioma Ukah

Asset Manager - District Heating
SSE

Jane Dennett Thorpe

Deputy Director, Net Zero Strategy
Ofgem

Mike Foster, Energy Utilities Alliance
Mike Foster

Chief Executive Officer
Energy Utilities Alliance

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Blue Stage: Workforce

Panel discussion  

Green, skilled and digital: building the workforce of the future 

  • What factors are shaping the utilities workforce and how do businesses need to evolve?  
  • Building a greener future: what new skills are needed to deliver Net Zero and environmental goals? 
  • Finding niche talent: exploring strategies for attracting specialist skills into the industry 
  • Competing with “sexier” industries: how should the sector promote utilities as an attractive career path? 
  • Supporting and retaining staff: what are challenges? 
  • Championing everybody: how can the industry improve on diversity & inclusion and better support staff from minority backgrounds? 

Future of Utilities - Rachael Parr
Rachael Parr

Human Resources Director
Electricity North West

John Kraus, Engineers Without Borders UK
John Kraus

Chief Executive Officer
Engineers Without Borders UK

Sally Brett, Affinity Water
Sally Brett

Head of Culture & EDI
Affinity Water

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Fireside chat 

A digitally empowered workforce: unlocking the potential 

  • From the fieldforce to customer support agents: how can digital help boost workforce flexibility, utilisation and efficiency?  
  • Workforce empowerment: what technology is available and how is it best implemented?  
  • Doing more with data: how to empower staff with insights for quick and informed decisions  

Future of Utilities - Rachael Parr
Rachael Parr

Human Resources Director
Electricity North West

Chris Norbury

Chief People Officer
E.ON UK

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Refreshments & networking break

Session Eight: Becoming an innovation-driven industry

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Keynote   

Modern, smart and sustainable: embracing innovation across the sector 


Neil Pendle, Waterscan
Neil Pendle

Managing Director
Waterscan

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Presentation 

Supercharging internal innovation  


Matt Piper, Esri
Matt Piper

Director Industry Solutions: Utilities, Infrastructure and AEC
Esri

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Panel discussion   

Breaking-down barriers: next-steps for industry-wide innovation 

  • Reigniting innovation across the sector: exploring challenges, consideration and work underway 
  • Identifying the right areas for investment: where do the priorities for innovation efforts lie? 
  • How has the drive to Net Zero accelerated innovation in the industry? 
  • What emerging technologies hold the most potential for significant transformation? 
  • Bringing third-party innovation into the sector: what does valuable collaboration look like? 
  • Ten years down the line: what does the future of innovation hold for the utilities industry? 

Tom Williamson, Scottish Power
Tom Williamson

Head of Innovation
Scottish Power

Nick Brashier

Learning Innovation Lead
EDF

April Chen, National Grid
April Chen

Innovation Manager
National Grid

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