With over 20 years BPO experience in South Africa, Bespoke International Group are proud to have become the biggest provider of outsourced solutions to the UK Energy and Utilities market. Over 750 advisors currently provide 24/7 Voice and Non-Voice solutions to UK energy companies from our service centre in Durban, SA. Our valued employees are well-educated, highly motivated, KPI driven and adept in using industry specific Billing, Customer Service and Scheduling software. Bespoke International Group achieve the same KPI’s already attained by in-house customer service teams whilst saving the businesses we work with 50-60% of the cost.