As I&C Operations Director, Mark is responsible for an electricity supply division that serves a c.30TWh portfolio comprising of approximately 14500 customers from all sectors of UK business. Mark is a member of an 8 strong leadership team responsible for the strategic direction of EDF Energy’s Customer Operations division with an annual turnover of c.£4 billion. Prior to his current role, Mark worked as General Manager of British Energy Direct, directing all aspects of the British Energy retail business which specialised in serving the I&C marketplace. He has also held senior leadership roles in the wholesale and operational divisions of British Energy and worked for some time in Canada as part of the team overseeing a key acquisition made on behalf of British Energy. Before that he spent some years working in various roles within energy generation.