Louise is global marketing director at Localz – a global leader in last mile real-time communications for field services. Her focus is in the Field Services sector, especially Utilities. “Uberization” is her specialist subject. Hear how real-time communications increase customer satisfaction, reduce first time access abort rates and anxiety calls for service appointments.

Prior to joining Localz Louise helped launch Xuber for insurance, took the Financial Times Electronic and then pulled the content into LexisNexis.