Fabienne is Chief Strategy and Product Management Officer at Smart DCC. She joined Smart DCC in March 2018 from Government’s Department for Digital, Culture, Media and Sport, where she was the senior civil servant in charge of security and resilience of the telecoms industry. Prior to this, she held senior executive roles in BT, France Telecom (now Orange) and a telecoms start-up on wholesale telecoms capacity trading called Band-X. She has 28 years’ experience in both strategy and operational roles, in product management, strategy, customer service and product development.