On-demand portal

Catch up on everything you missed at Future of Utilities Summit Online. Hear from our impressive line-up of speakers from across the utilities ecosystem, including board-level executives from EDF Energy, Thames Water, SP Energy Networks and more, covering topics such as engaging the customer of the future, transforming energy networks, strategies in water resource management and realising Net Zero.

Day 1

Leaders’ forum I

  • Matthew Timms, Chief Digital Technology Officer at E.ON
  • Marzia Zafar, Head of Customer Policy & Strategy at Kaluza
  • Jessica Tan, Managing Director of Smart Home at Ovo Energy
  • Philippe Commaret, Managing Director, Customers at EDF Energy
  • Clementine Cowton, Director of External Affairs at Octopus Energy
  • Douglas Whitfield, Operations Director at South East Water
  • Philippe Commaret, Managing Director, Customers at EDF Energy
  • Varun Kapur, VP & Head of Manufacturing & Utilities – UK&I at Tata Consultancy Services

Achieving fully-digital networks

  • Paula Doyle, Senior Vice President of Sales & Marketing at Cognite
  • Alastair Collier, Head of Engineering Services at National Grid
  • Joris Van Genechten, Product Director at Gorilla
  • Dan Wilson, Asset Data Manager & NMS Data Lead at Electricity North West
  • Craig West, Head Of Weather Solutions EMEA. IBM Cognitive Solutions Group at IBM
  • Graeme Wright, Chief Digital Officer Manufacturing, Utilities & Services at Fujitsu
  • Neil Dewis, Director Water Service Delivery at Yorkshire Water
  • Eric Brown, Chief Technology Officer at Energy Systems Catapult
  • Dan Wilson, Asset Data Manager & NMS Data Lead at Electricity North West

Engaging the customer of the future

  • Colin Beaney, Global industry Director, Energy, Utilities & Resources at IFS
  • Lisa Chiba, Customer Services Expert
  • Russell Lane, Head of Customer Experience at Utilita
  • Juliet Davenport, Chief Executive Officer at Good Energy
  • Martin Arcari, Programme Manager at Pure Planet

Day 2

Delivering outstanding customer service

  • Lissa Balmer, Director of SME Customers at Wave Utilities
  • Kris Marlein, VP Integrated Utilities, Europe at Itineris
  • Tom Jenkins, Sales Manager, UK at Itineris
  • Richard Rouse, Industry Solution Specialist at Microsoft
  • Stuart Dorman, Chief Innovation Officer at Sabio
  • Eileen Brown, Customer Experience Director at Northern Gas Networks
  • Mark Royle, Chief Executive Officer at Zebra Power

Transforming energy networks for RIIO-2

  • Andy Manning, Head of Transmission & Distribution at Centrica
  • Marcus Stewart, Principal Advisor Energy Strategy and Policy at National Grid ESO
  • Joanna Ferguson, Head of Market Services & Regulatory Compliance at Northern Gas Networks
  • Chris Clarke, Energy Strategy Director at Wales & West Utilities
  • Paul Bircham, Regulation & Communications Director at Electricity North West
  • Matthias Finger, Professor Emeritus at École Polytechnique Fédérale de Lausanne

Innovation hub

  • Dan Bates, Chief Executive Officer at Rebel Energy
  • John Hoggard, Principal, Utilities & Telco at Quadient
  • Adam Firbank, Journey Practice Lead Customer Communications at British Gas
  • Dan Williams, Chief Executive Officer at measurable.energy
  • Jeremy Heath, Innovation Manager at Sutton & East Surrey Water
  • Kate Holme, Strategic Partnerships Director at WaterAid
  • Sophie Carre, Head of Corporate Partnerships at The Trussell Trust

Local energy in a transforming system

  • Afsheen Kabir Rashid MBE, Chief Executive Officer at Repowering London
  • Nadia Smith, Director and Project Manager at South East London Community Energy
  • Leonie Cooper, Environment and Energy Lead for Labour at The London Assembly
  • Miguel Matias, Chief Executive Officer at Self Energy

Assessing the future framework – a regulation and policy roadmap

  • David Black, Chief Regulation Officer at Ofwat
  • Maureen Paul, Chief Economic Advisor at Ofgem
  • Steve Arthur, Director of Market Performance at MOSL

Day 3

Cutting-edge service offerings

  • Richard Hampshire, Vice President Consulting and Networks at CGI
  • Lars Falch, Former Chief Executive Officer at PowerPeers
  • Rose Chard, Consumer Insight Specialist at Energy Systems Catapult
  • João Fonseca, Product Manager, Ecosystems at EnBW
  • Craig Gosling, Director at Publicis Sapient
  • Natalia Peralta Silverstone, Head of Propositions at Octopus Electric Vehicles
  • Florian Frömberg, Global Director SAP Customer Experience for Utilities at SAP
  • Alan Bates, Chief Executive Officer at Guernsey Electricity
  • Bryn Jones, Chief Technology Officer at Pure Planet

Digitising network operations

  • Peter Batty, Chief Technology Officer at IQGeo
  • Jo Harrison, Environment, Planning and Innovation Director at United Utilities
  • David Ogden, Associate Director at Atkins
  • James Harrison, Head of Asset Management at Yorkshire Water

The role of utilities in realising Net Zero

  • Scott Koehler, Vice President, Global Strategy SGIT at Schneider Electric
  • Alain Bollack, Vice President at Capgemini
  • Charlie Cook, Founder at Rightcharge
  • Keith Owen, Head of Systems Development and Energy Strategy at Northern Gas Networks
  • Maria Manidaki, Net Zero Lead / Water Investment Planning Advisor at Mott MacDonald
  • Alain Bollack, Vice President at Capgemini
  • David Riley, Head of Carbon and Energy at Anglian Water
  • Rebecca Heaton, Head of Climate Change at Drax
  • Nick Eyre, Director, Centre for Research into Energy Demand Solutions at Environmental Change Institute
  • Charlie Cook, Founder at Rightcharge

Serving the business market

  • Phil Foster, Chief Executive Officer at Love Energy Savings
  • Dayna Currie, Strategy Director at Love Energy Savings
  • Mark Loveday, I&C Operations Director at EDF Energy
  • Kathryn Dapre, Head of Energy & Sustainability at NHS

Day 4

Tech spotlights

  • Matt Allen, Chief Executive Officer at Pivot Power
  • Gavin Geekie, Regional Vice President, Energy & Utilities EMEA at Salesforce Industries
  • Richard Morgan, Technology Director, New Energy Platform at Centrica
  • Ollie Machan, Project Manager at SGN

Serving the business market

  • Mel Karam, Chief Executive Officer at Bristol Water
  • Sal Watson, Technical Excellence and Digital Lead at Mott MacDonald
  • John Russell, Senior Director at Ofwat

Leaders’ forum II

  • Frank Mitchell, Chief Executive Officer at SP Energy Networks
  • Ronald Starreveld, Chief Architect at Centrica
  • Kapil Singhal, Chief Executive Officer at Vyntelligence
  • Michael Lewis, Chief Executive Officer at E.ON UK
  • Basil Scarsella, Chief Executive Officer at UK Power Networks
  • Tamsin Lishman, Asset Management Director at Northumbrian Water