A utilities industry fit
for the digital age
Get your copy of ‘A utilities industry fit for the digital age’ today!
The utilities industry has ramped up its investment of innovation: with the aspiration to keep itself at the forefront of the industry, Future of Utilities has conducted research to explore the pace of change.
Find out how operations are continuing to evolve in order to:
- Reskill the workforce with digital capabilities
- Optimise the field force and enhance workforce engagement
- Improve rates of productivity for the future
Salesforce Industries, formerly Vlocity, is a leading provider of industry-specific cloud and mobile software, possessing deep expertise in Energy & Utilities, enabling organizations to digitally transform, simply and seamlessly.
Salesforce Industries for Energy & Utilities provides an enterprise-grade suite of industry-specific applications that enables the sale and support of commodity/non-commodity products and services, for B2B & B2C customers in electricity, gas, water, heat, waste & renewables industry segments. Salesforce Industries leverages the omni-channel capabilities of Salesforce, and delivers a comprehensive portfolio of industry business processes across customer engagement channels (e.g. meter reads, new connections & billing inquiries). Salesforce Industries integrates quickly and easily with common third-party business systems (e.g. SAP ISU, Oracle CC&B). With Salesforce Industries companies are consolidating applications and platforms, reducing the total cost of ownership, and creating groundbreaking customer and employee experiences.