The Impact of Digital Transformation on Customer Service
“I think its really exciting”
From robotics to an omni-channel approach, find out how the utilities sector are embracing technology to keep pace with growing customer expectations.
- Heidi Mottram, Chief Executive Officer, Northumbrian Water
- Liz Jenkins, Head of Innovation, British Gas
- John Leslie, Head of National Control, National Grid ESO
- Alex Rutherford, Customer Experience Change Manager, Wessex Water
OUR FLAGSHIP CONFERENCE
Future of Utilities Summit, held in London every March is the the UK’s Leading Energy & Water Summit.
It attracts over 400 delegates and C-level speakers from both the Energy and Water industries.